Return & Refund Policy

Eligibility for Return.

We accept returns only under the following conditions:

• You received a damaged product

• You received the wrong item (different design or quantity)
  
  

If your issue matches the criteria above, please contact us within 3 days of delivery to initiate the return process. Requests made after this window may not be eligible for return or refund.

How to Request a Return.

To file a return, kindly email us at customer@foockey.com or WhatsApp us at +91 88 00 489148 with:

• Order number
• Clear images or videos of the issue
• A brief explanation of the problem

Our support team will respond within 24 hours and guide you through the process.

Return Conditions.

• Returned items must be unused and in their original packaging
• We do not accept returns for minor color/design variations or change-of-mind purchases
• Return shipping (if applicable) will be discussed case-by-case

Refunds.

If your return is approved, your refund will be processed within 7 working days to your original payment method. Please note:

• Delivery charges are non-refundable
• Refund amount will be based only on the product cost of eligible items

Questions?

We’re always ready to assist.
customer@foockey.com | 📞 +91- 88 00 489148

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